Privacy & Community Trust

• Your browsing journey: How you discovered our platform, which destinations capture your interest, time spent exploring cultural content, and engagement with our educational materials. We use cookies and similar technologies to understand what types of authentic experiences resonate with different travelers.
• Communication preferences: When you contact our team through phone, email, inquiry forms, or chat, we record these interactions along with your location, language preferences, contact details, and the nature of your travel interests or questions.
• Community research: Information about exceptional businesses and cultural experiences that we research through public sources and trusted industry connections to enhance our curation capabilities.
• Content preferences: Your choices regarding newsletters, cultural insights, destination guides, and the types of authentic experiences that align with your travel values.

• Partnership identification: Names, email addresses, contact numbers, birthdates, government identification (such as passport or driver's license), and secure account credentials for platform access.
• Financial partnership details: Bank account information, routing codes, tax identification numbers, account holder details, and addresses necessary for transparent revenue sharing.
• Experience transaction records: Details of bookings, guest interactions, service descriptions, pricing information, billing addresses, and location data from completed cultural experiences and authentic encounters.
• Platform engagement data: Device types, operating systems, access patterns, network information, login records, IP addresses, and location data that help us optimize your partnership experience.
• Quality verification information: Details from identity verification services, financial institutions, social media presence, and public sources that help us confirm your business's authenticity and community standing.
• Communication preferences: Your choices about receiving partnership updates, community insights, marketing resources, and the types of collaborative opportunities that interest you.

• Travel profile information: Your name, home address, email address, and where required by law or financial institutions, government identification for secure booking processes.
• Secure payment details: Payment card information for booking authentic experiences (we never store complete card numbers or security codes, prioritizing your financial privacy).
• Banking information: When necessary, bank account details, routing codes, account holder information, tax identification, and other financial data you provide or consent for us to access directly.
• Experience booking records: Details of your cultural bookings, business partners you've engaged with, experience descriptions, payment amounts, billing addresses, devices used, and locations where you've discovered authentic quality.
• Platform interaction data: Device information, operating system details, platform identifiers, network data, access records, IP address, and derived location information that enhance your discovery experience.
• Trust and safety verification: When our banking partners or fraud detection systems identify potentially suspicious activity, we use identity verification services and public data to protect both you and our business community.
• Community engagement preferences: Your choices about receiving travel insights, cultural education content, destination recommendations, and community updates that align with your authentic travel interests.

• Connecting community members: We use identification, contact, and financial information to facilitate meaningful connections between quality-conscious travelers and exceptional business partners.
• Personalized community communication: We use your data to send booking confirmations, share relevant cultural insights, customize recommendations based on your authentic travel preferences, and provide responsive community support.
• Protecting community trust: We verify partner business authenticity, evaluate experience quality, assess booking legitimacy, and prevent fraudulent activity that could harm our community's trust in authentic discovery.

• Enhancing discovery capabilities: We analyze community data to:
  • Develop better systems for identifying authentic quality and cultural character
  • Improve how quickly we can process bookings for exceptional experiences
  • Understand how travelers engage with cultural content to create more meaningful educational resources
• Sharing cultural appreciation: We use community insights to share authentic travel opportunities, recommend experiences that align with your values, communicate cultural education and travel insights, and participate in events that celebrate quality craftsmanship.
• Protecting community interests: When necessary to safeguard our community's trust and legal rights, we use personal data for legal compliance, regulatory requirements, audit processes, and in connection with business partnerships that strengthen our cultural discovery mission.

• Community trust verification: We conduct thorough verification of business partners and, when necessary, travelers to prevent money laundering and protect against illegal activities. This includes verifying identities, screening for sanctions and criminal activity, and monitoring for suspicious behavior that could harm our community.
• Legal compliance requirements: In exceptional circumstances, we may be legally required to provide personal data to tax authorities, law enforcement, courts, or other parties in connection with legal claims, investigations, or litigation that affects community safety.

• Facilitating authentic experiences: We share necessary personal data with financial institutions, business partners, and travelers involved in bookings to deliver the cultural experiences you've requested.
• Partner platform integration: When you book through integrated partner applications or create accounts through our collaborative partners, we share relevant information to provide seamless, authentic discovery experiences.
• Global community operations: We share data among Zula Vibe companies in countries where we facilitate authentic travel experiences, governed by this privacy approach and used exclusively for providing and promoting quality-focused travel discovery.
• Business partnership changes: If ownership or control of our community platform changes, we may transfer personal data to new partners. Any new owners must comply with legal requirements and, if they plan different data uses, will ensure these remain lawful and community-focused.
• Trusted service providers: We work with carefully selected service providers who access personal data only when providing essential services like technology infrastructure, cultural content development, marketing analytics, and community research tools. We impose strict requirements on how these providers store, use, and protect community data.
• Community safety situations: In exceptional circumstances, we share personal data with government agencies and other parties when we believe it's reasonably necessary to comply with legal requirements, enforce community agreements, protect platform security, safeguard our travelers and business partners from harm, or respond to emergency situations.

Your Data Protection Rights Include:

• Access: Request a copy of your personal data in our community platform
• Correction: Update or correct inaccurate personal information
• Deletion: Request removal of your personal data (subject to legal requirements)
• Restriction: Limit how we process your information
• Portability: Obtain your data in a format you can share with other platforms
• Objection: Object to certain types of data processing

• Community service requirements: How long we need personal data to develop and maintain discovery services, secure community platforms, process experience bookings, prevent fraudulent activity, and maintain appropriate business records.
• Your community choices: When you request data deletion or withdraw consent, we process data only briefly to implement your request, while keeping records of your choices to respect them in the future.
• Legal and community obligations: We retain data when required by law, regulation, or contractual obligations. For example, we maintain booking records and verification information for periods required by payment systems and may preserve data relevant to legal investigations or community protection litigation.